When Jodi Jeloudov walked into the West Palm Beach Veterans Affairs center for her monthly doctor’s appointment this summer, she felt on edge. For eight years, she had approached VA the same way: high heels clipping the pavement, makeup adorning her face. As a transgender veteran, she faces persecution and harassment every time she visits, she tells The War Horse. After she left the appointment, Jeloudov stopped to use the women’s restroom. VA employees spotted her, removed her, and questioned her. For Jeloudov, the situation was hardly new. But this time, she recorded it. The video shows two VA employees referring to Jeloudov as a man. One mentions a supervisor who saw Jeloudov approach the bathroom who “didn’t want to get in trouble.”